CANCELLATION POLICY:

WEBHAUS customers may terminate this Agreement by giving WEBHAUS at least thirty (30) days prior written notice, and are not obligated to pay equipment costs or amounts remaining in the Initial Term. In order to terminate early, Customer's primary contact person on the account should notify WEBHAUS of such request to do so. In the case of credit card orders, all termination requests should be signed by Customer's primary contact person on the account who must provide the last four digits of the credit card on file with WEBHAUS . However, WEBHAUS shall not be liable for unauthorized termination of an account.

CANCELLATION REQUESTS:

Cancellation requests must be submitted in writing by a valid contact* on your account. Cancellations are effective the end of your current billing period. Therefore, if you cancel immediately after receiving a bill, you are still required to pay that bill (due to the fact that any resource fees on that bill are for the preceding month, and the monthly charge is required for the month during which you cancel).

*(Valid contacts are only those listed on the account or those having Power of Attorney. Generally the default contact is the person signing the service agreement or verbally requesting the service. For dedicated accounts where a contract is involved, we require written notification of cancellation from a valid contact within that organization. We can cancel an account for a person having a Letter of Authorization or Power of Attorney as an agent or consultant for a client's organization. Depending upon the terms of the agreement, a prior notification period may be required.)

Please Download the following form, print it out, fill it in, sign it and fax it to: (530) 297-3661. You may also choose to mail it to us at:

WebHaus
1947 Galileo Court, Suite 101
Davis, CA 95616

Once the fax is submitted you will receive a phone call within 3 business days to confirm receipt. If you do not receive this call, please contact us at (530) 297-3660 to speak to an account manager.