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webhaus > support > pixelmill >  faq

Your questions and concerns are very important to us. This Frequently Asked Questions list is specifically for PixelMill customers that purchased the WebPackage from PixelMill. If you are unable to find your question, please refer to our General FAQ and FrontPage FAQ.


When will my account be active?

After you fill out the sign up form at www.pixelmill.net/hosting/singup.asp, your account should be active in one business day. You will be able to use FrontPage to publish your website to username.local.webhaus.com where username is your WebHaus username.

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When will my domain name be available to the Internet?

Domain name registration normally takes 3 business days to complete. You domain name will be available to the Internet as soon as all of the paperwork has been taken care of by NSI and you will be contacted via email when your domain is active.

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How do I access and/or publish my web and it's files?

Please refer to our Accessing Web page.

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Can I use any other program to access my web besides FrontPage?

No. If you would like to have ftp access to your site, you will need to upgrade your account to the WebHaus Bronze website hosting plan. To do this, please contact Support.

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What do I do if all else fails?

Please email support@webhaus.com if you have any further questions.

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